Joined high growth health care startup, leading the digital revolution in disease prevention. Selected to mature and scale information technology and information security during hyper-growth phase. Responsible for all aspects of internal IT including SaaS strategy, end-user support, vendor management, operational security and compliance.
•Achieved HITRUST certification in 2017, establishing company as the first and only HITRUST certified digital diabetes prevention program (Digital DPP) provider in the country.
• Completed SOC 2 Type 2 attestation in 2018 across all five trust principles.
• Established IT strategy built on a SaaS-first policy for corporate systems, with responsibility for over 100 technology partners.
• Created enterprise risk management program including governance of >130 identified risks and >600 established controls. Implemented governance, risk, and compliance (GRC) solution to manage risks, controls, regulations, and multiple compliance frameworks including HIPAA, HITRUST and SOC2.
• Added responsibility for customer support and participant support organizations in 2018. Implemented ZenDesk as a unified tracking system for support, IT, security, operations, and medical affairs.